Contact Us

How can you help us, help you?

Still need our help?

We offer several different ways for you to contact us.

Social Media - Twitter

Telephone - 0345 303 6760

Email - Please fill in the Contact Form below

Write To - Customer Services, PO Box 9421, Birmingham, B19 3TR

Customer Services Opening Times

  • Monday to Friday 8am – 6pm (except Wednesday 10am – 6pm)
  • Saturday 9am - 1pm
  • Sunday and Bank Holidays – Closed

Contact Form

If your enquiry is urgent or time sensitive then it will be quicker to call us.

For travel pass enquiries we aim to reply within 2 working days. For all other public transport enquiries we aim to reply within 10 working days.